Global expertise

IGP is part of John Hancock Life Insurance Company (U.S.A.) and wholly owned by Manulife Financial Corporation, a financially strong and leading global financial services group based in Toronto, Canada. 

IGP’s business model is underpinned by Reinsurance and Pooling agreements between the IGP Network Partners and John Hancock Life Insurance Company (U.S.A.). The reinsurance model fosters enhanced governance, coordination, underwriting oversight and flexibility within the network.

Local excellence

IGP is a network based on partnerships, working with leading local insurance companies – both independent local insurers as well as Manulife local subsidiaries. 

The IGP Network Partners are our greatest asset and have been selected for their reputation in providing local customers with among the highest levels of quality service at competitive costs, their financial solidity, prominence in the market and value proposition.

Vocation for service

For over 50 years, IGP has earned a reputation for outstanding service, professionalism and subject matter expertise. With offices and regional coordinators in Boston, Brussels, Singapore, Mexico-City, and Waterloo (ON), IGP forms a multicultural global team of over 70 employee benefits specialists to provide superior service with professionalism and a personalized approach. 

At IGP, customer centricity is at the heart of all our guiding principles and business processes, and our legacy of reliability, knowledge and innovation goes hand in hand with the significant investments we make to improve our customers’ experience.